Brendfoni Privacy Policy
We, Brendfoni, place great importance on the protection of your personal information. This Privacy Notice explains how Brendfoni and its subsidiary companies (together — "Brendfoni") collect, process, and use your personal information through our websites, product catalogs, and applications that reference this notice (together — "Brendfoni Services"). By using Brendfoni Services, you agree to the terms set forth in this policy.
Data Collection and Use
We collect information about you in various ways to provide and improve our services:
- 1. Directly Provided Information — Information you provide when creating an account, placing orders, and contacting customer support.
- 2. Automatically Collected Information — Information collected through browser data, cookies, and application analytics when using our platform.
- 3. Third-Party Sources — Information obtained from partner platforms that help us provide services (e.g., address information updates, etc.).
What Information Does Brendfoni Collect About Customers?
Collected information is used for service delivery and improvement. This includes:
- • Your Provided Information — name and surname, mobile number, email address, delivery address, order history.
- • Payment Information — information required for order payment (PCI-compliant environment for card information).
- • Automatic Information — technical information collected through browsing history, clicks, and cookies on the platform.
- • Information from Partners — product information updates, warehouse changes, or delivery status to ensure order fulfillment.
Device Tracking and Privacy Policy (iOS & Android)
Our platform is fully committed to user data privacy and transparency. Depending on your operating system, access to your device's advertising identifiers (IDFA on iOS and AAID on Android) is strictly managed based on your explicit consent:
- • For iOS Users: Our Application operates in full compliance with Apple's App Tracking Transparency (ATT) framework. Before we or our third-party partners (such as AppsFlyer and advertising networks) access your device's IDFA for tracking purposes, you will receive a system permission prompt requesting your consent.
- • For Android Users: In accordance with Android privacy standards, the use of your AAID (Android Advertising ID) for personalized advertising and analytics purposes is restricted unless the relevant permissions are granted.
Your Choice and Control:
You retain the right to grant or revoke these permissions at any given time. Denying tracking permissions will not affect the core functionalities of the Application or impact your user experience.
You can update your preferences at any time via your device settings:
- • iOS: Settings →Privacy & Security →Tracking
- • Android: Settings →Privacy (or Privacy Controls) →Ads
Special Notes Regarding Brendfoni's Business Model
At Brendfoni, products are offered only by us as a single seller. It is not possible to open an independent store or operate as a seller on our platform.
Brendfoni obtains products directly from manufacturers or partner e-commerce platforms (e.g., Taobao, etc.) through integration. When a customer places an order:
- Brendfoni automatically purchases that product from the partner platform,
- The product enters logistics processes,
- It is delivered to the customer.
In accordance with this flow, certain information regarding orders, delivery, and product parameters is shared with partner platforms.
What Are Personal Information Used For?
Brendfoni uses your personal information for the following purposes:
- • Order fulfillment and delivery
- • Customer support and service quality improvement
- • Account management and authentication
- • Technical security and fraud prevention
- • Platform optimization and experience personalization
Sharing of Personal Information
We do not sell your personal information. Information may only be shared in the following cases:
- • Service providers and logistics partners — for product purchase, delivery, and customer support.
- • Integrated marketplaces — transfer of product and logistics information required for order fulfillment.
- • Legal grounds — to respond to court, government agencies, or legal requirements.
Data Security
Your information is protected from unauthorized access, modification, or disclosure:
- • Encryption and security protocols
- • Access control and limited data operations
- • PCI DSS compliant payment systems
Your Choices
- • Updating account information — from your profile.
- • Marketing notifications — opt-out from SMS, email, or push notifications.
Updates to Privacy Notice
This Privacy Notice may be changed from time to time. Continued use of Brendfoni Services is considered acceptance of changes.
Contact Us
You can use the official contact channels shown on our platform for questions and inquiries regarding privacy.
Changes to This Policy
Brendfoni reserves the right to change this policy. Updated versions will be presented through Brendfoni Services.